Best Gourmet Limited customer privacy notice
Best Gourmet Limited (referred to as either “Buondi”, “We”, “Us”, “Company”) is committed to respecting your privacy and the privacy of every visitor to our website. The information we collect about you will be used to fulfil the required services and enable us to improve how, as a company, we deal with you.
This privacy notice tells you what to expect us to do with your personal information.
Our contact details
Telephone – 0207 738 7124
Email – info@buondi.co.uk
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
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Names and contact details
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Addresses
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Information relating to loyalty programmes
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Website user information (including user journeys and cookie tracking)
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Information relating to compliments or complaints
We collect or use the following information for the operation of customer accounts and guarantees:
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Names and contact details
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Addresses
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Purchase history
We collect or use the following information for service updates or marketing purposes:
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Names and contact details
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Addresses
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Location data
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Website and app user journey information
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
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Consent
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Contract
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
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Consent
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Contract
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
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Legitimate interest:
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In order to know what services to provide our customers.
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Where we get personal information from
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People directly
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Publicly available sources
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Third parties: We may link to and/or receive data from third-party sites (e.g. Google, Facebook, WhatsApp, LinkedIn, TikTok).
How long we keep information
We only store personal information for as long as required.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Links to Other Websites
Our service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the privacy policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Last updated
30 June 2024